Generell Terms and Conditions

  • General Terms and Conditions:
    Last change of the terms and conditions: June 2020
    MADEKIND is an online store. We provide this website as a service to our customers. In the following regulations you will find important information about the use and purchase in our shop. Please read and understand the terms and conditions (or “Terms”) carefully before you buy goods on the website Please note that by using our website you agree to comply with these terms and conditions and to accept them as binding. If you do not agree with these “terms and conditions”, please do not use this website. Our terms and conditions may be changed from time to time. However, it is only the version of the Terms and Conditions, which was published at the time of your order. Please read the terms and conditions each time you use this website. These terms use the terms “we”, “us” and “our”. These refer to the shop MADEKIND and “you” refers to the user of the website, so to you.

  • Goods on our website:
    The representation and information of the products in this online shop do not constitute a binding offer for sale of the products presented on the website. Only an online catalog will be presented. We make every effort to display as accurately as possible the colors, design and textiles of our products displayed in the shop. Since the colors you see depend on your monitor, we can not guarantee that the colors appearing on your monitor are accurate.

    The delivery of articles takes place only in household quantities and only to end users.

  • Shopping cart:
    In the shopping cart are the goods that you have selected during the visit / shopping on The products in the cart stay there until you buy them or remove them from the basket. You also stay in it when you leave the shop. Please note that when you leave the shop, your goods are not reserved in the shopping cart and other customers have the opportunity to purchase these products in the meantime.

  • Payment:

Before an order can be delivered to you, it must be paid in full. We accept these methods of payment:

-Payment by PayPal:

You pay directly through your PayPal account. After submitting your order, you will be redirected to PayPal and there will release the order value. Once our PayPal account has been informed of your authorization, we will do our best to complete your order as soon as possible (within 72 hours) after that – depending on the delivery time – the shipping takes place. When sending goods your PayPal account will be charged with the actual invoice amount after deduction of any gift vouchers and discounts.

-Payment by bank transfer:

After the order process, you have the option of transferring the total amount including shipping costs to our account. If you decide on this payment method, you will be sent the required bank details in the confirmation e-mail. Please use the order number and / or the full name and address, as stated in the order, as the purpose of the transfer. From the time of ordering you have 14 days to transfer the invoice amount to our account. The goods remain reserved until receipt of your payment (maximum 14 days) for you. The order will be shipped only after receipt of payment.

  • Not available goods:
    If an item you have ordered is not available, we undertake to inform you of the unavailability within three days of receiving your order. You will be given the option to order another item of the same type or otherwise cancel your order. Should you choose to cancel the order, the amount of the product will be refunded to you. We also like to meet you with other alternatives.
  • Prices:
    Our prices are Euro (€) prices and include sales tax. All prices do not include shipping costs, these are calculated during the ordering process individually in the shopping cart. You can view a list of all prices here.
  • Coupons / Gift Cards:
    Occasionally, we may offer certain promotions that publish coupons or promotion codes. Please make sure you use the correct code when checking out. If the coupon is valid, the deduction will be shown to you upon payment. Only one code is allowed per order. An action code can not be credited retrospectively after a completed order.
  • Shipping costs:
    Shipping costs are calculated individually in the shopping cart. The cost is based on your country zone. In Germany the costs are 4€, check out our full price list here.
  • Shipping:
    Once your order has been confirmed, we will endeavor to ship your purchase within 72 hours. Within Germany, shipping takes 2-5 working days (Saturdays, Sundays and public holidays are not considered business days). The specified delivery period is without guarantee and is calculated from the day of shipment. After completion of your order you will receive an automatic e-mail.
  • Retention of title:
    Until full payment, the goods remain our property
  • Conclusion of the contract:
    The contract is concluded in German and English. The contract between us will not be finalized until we confirm by e-mail that your order has been sent.
  • Use of Google Analytics
    We use Google Analytics to analyze website usage. The resulting data is used to optimize our website and advertising. Google Analytics is a web analytics service operated and provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States). Google processes the website usage data on our behalf and is contractually committed to taking steps to ensure the confidentiality of the processed data.
    During your visit to the website, i.a. recorded the following data:
    -Called pages Orders including sales and ordered products
    -Your behavior on the pages (eg, clicks, scrolling behavior, and length of stay)
    -Your approximate location (country and city)
    -Your IP address (in abbreviated form, so that no unique assignment is possible)
    -Technical information such as browser, Internet provider, terminal and screen resolution
    -Source of origin of your visit (ie via which website or via which advertising material you came to us)This data is transmitted to a Google server in the USA. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement. Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that will allow you to be recognized during future website visits.
    The recorded data is stored together with the randomly generated user ID, which allows the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months.
    Other data remains stored in aggregated form for an indefinite period.If you do not agree with the collection, you can prevent them with the one-time installation of the browser add-on for disabling Google Analytics.


Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us (MADEKIND, Mia Sophie Forsch, Landsbergstraße 28, 50678 Cologne, Germany, email: a clear declaration (e.g. a letter sent by post or email) inform about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the date on which we received the items of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

You must return or hand over the goods to MADEKIND, Mia Sophie Forsch, Landsbergstrasse 28, 50678 Cologne, Germany immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.