CUSTOMER SERVICE

Shipping

WHERE DO WE SHIP & HOW MUCH DOES IT COST?

MADEKIND ships to the following countries:

Zone 0 – Germany / 4€*
Zone 1 – Belgium, Netherlands, Luxembourg, Austria
/ 10€*

Zone 2 Denmark, Switzerland, Liechtenstein / 12€*
Zone 3 Italy, France, Poland, Great Britain / 14€*
Zone 4 Spain, Ireland, Portugal, Norway, Finland, Sweden / 16€*
Zone 5 – USA, Canada / 30€*
Zone 6  Australia, New Zealand / 40€*

*FREE SHIPPING

Germany: from an order value of more than 100 €
Austria + Switzerland: from an order value of more than 200 €
EU + world: from an order value of more than 300 €

Your country is not on the list? Write us a mail, we can surely do something for you!

SHIPPING TIME?

Zone 0 – 2-5 working days
Zone 1 –
3-7 working days
Zone 2  3-7 working days
Zone 3  5-14 working days
Zone 4 – 5-14 working days
Zone 5  7-20 working days
Zone 6 
7-20 working days

! Saturdays, Sundays and public holidays are not working days!

The specified delivery period is without guarantee and is calculated from the day of shipment.
After completion of your order you will receive an automatic e-mail
.

TRACKING YOUR ORDER

Send us an e-mail (service@madekind.de) with your order number # and we will send you as soon as possible the status of your shipment or directly the shipment number.

1
costs: 10€ / shipping takes 4-10 working days
2
costs: 12€ / shipping takes 4-10 working days
3
costs: 14€ / shipping takes 4-10 working days
4
costs: 16€ / shipping takes 4-10 working days
5
costs: 30€ / shipping takes 4-14 working days
6
costs: 40€ / shipping takes 4-14 working days

DO I HAVE TO PAY CUSTOMS?

Products delivered to destinations outside the EU may be subject to taxes, duties or other charges due to local legislation or customs formalities. The recipient of your order is responsible for all customs formalities for importing the products and must also pay additional international shipping fees, including import duty, customs duty, taxes, duties and other charges that may be levied outside the EU. The recipient of the goods, not the person placing the order, receives a separate request to pay these fees. If you order products that are delivered to someone else, that person will pay for the additional fees. Unfortunately, we have no control over these charges and can not predict their size and size, so we are unable to assist you in this area. We recommend that you check the import duties in a country outside the EU before ordering any products to be delivered there. You (or another recipient of the goods) are the importer for all international deliveries of the products. Therefore, before placing an order, it is your responsibility to verify that all products comply with state and federal import regulations and that there are no local requirements or restrictions that could affect the delivery of your order. If your order gets stuck in customs, It is the recipient’s responsibility to contact the local customs office and pay additional fees or taxes to release the goods. Unfortunately MADEKIND can not do that for you.