CUSTOMER SERVICE

Shipping

HOW MUCH ARE THE SHIPPING COSTS?

Depending on destination we calculated the shipping costs. You can find a detailed map below

FREE SHIPPING

Germany: Order valued 100€
Austria+ Switzerland: Order valued 200€
EU + World: Order valued 300€

HOW LONG DOES SHIPPING TAKE?

After you payed your order we will do our best to ship the parcel as fast as possible.

Shipping takes approximately 2-3 days inside Germany, 4-10 days for Europe and 5-14 days outside Europe.

Please keep in mind this timeframe when placing an order for a particular event.
These are indicative timeframes, which are specified in terms of working days, and do not include processing time (up to 72 hours), as well as any occasional delay that may be caused by weather, strikes, or airport customs.

WHERE IS MY PACKAGE?

You are keen on finding out where your order is right now?
Then send us a mail with your order number # and we will get back to you with the status or directly with the tracking-number.

We ship from Cologne, Germany, by DHL and DPD.

TO WHICH COUNTRIES DOES MADEKIND SHIP TO?

Zone 1: Belgium, Netherlands, Luxembourg, Austria
Zone 2: Denmark, Switzerland, Liechtenstein
Zone 3: Italy, France, Poland, Great Britain
Zone 4: Spain, Ireland, Portugal, Norway, Finland, Sweden
Zone 5: USA, Canada
Zone 6: Australia, New Zealand

Please request shipping to other countries via mail.

1
costs: 10€ / shipping takes 4-10 working days
2
costs: 12€ / shipping takes 4-10 working days
3
costs: 14€ / shipping takes 4-10 working days
4
costs: 16€ / shipping takes 4-10 working days
5
costs: 30€ / shipping takes 4-14 working days
6
costs: 40€ / shipping takes 4-14 working days